Reservation Info & Policies

Online Reservations

Make your reservations online by following a Book A Reservation button on this page.

Note;  if the system will not let you pick a date or time, then that time slot is full for the number of guests you have requested.  Please choose another date or time.  The online reservations close at midnight the day before the  departure.  If you are trying to make a reservation the day of, please check availability at the ticket pavilion located in front of 304 N Main Street, Joseph, OR.

Online reservations are encouraged. If you require assistance  please email jbrailriders@gmail.com or call 541-910-0089.

Payment

Note: It is easy to overlook the Payment  button when using the online reservation system.    If there is  a total due, your payment has not been completed. Please try again. Your payment status  can also  be checked by signing into your Bookeo account.

Our Policies

Changes

We ask that you notify us about any reservation changes as soon as possible.  You will be charged for those who do not show up.

Late Arrivals

We strive to leave at our stated departure times,  (unclaimed tickets may be resold 15 minutes prior to departure).  Please  check in 35 minutes prior to your departure time, allow extra time for traffic, road construction, and other issues which may cause delays.

Joseph departures: It is very important that you check in before going to the departure site. PLEASE check in at least 35 minutes prior to your departure time at our pavilion in front of 304 N Main Street, Joseph. We will direct you to the departure site and issue you your tickets at that time.

Unclaimed tickets may be resold 15 minutes prior to departure.

Cancellation Policy

  • Cancellations with be given credit to be  applied toward future reservations.
  • No shows, no refund.

No Mother Nature Refunds

We will still run trips in light rain.  We suggest you bring a light rain coat to ward off the incremental weather.  We’ve had many successful outings when the weather had predicted rain.  (It’s common lore in these parts that if you don’t like the weather just wait 5 minutes and it will change.)  It is a rare day that we cannot run and we will reschedule if necessary.